Customer care

Shipping & returns.

Clear delivery updates and a straightforward return process.

Shipping

Orders are processed before being handed to the carrier. As soon as your shipment is on the way, you will receive an email with tracking information.

Delivery estimates are displayed at checkout and may vary by destination, season and carrier capacity.

Returns

You may request a return within 30 days of receiving your order. Products must be unused, clean and returned in their original condition and packaging.

Contact customer support before sending anything back so we can provide the correct return instructions.

Damaged or incorrect orders

If your order arrives damaged or you receive the wrong item, contact us promptly with your order number and clear photos. We will help resolve the issue.